Tag Archives: Conversation

Career Development: A 5-Year Retrospective

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Five years have passed since I wrote Help Them Grow or Watch Them Go: Career Conversations Employees Want with Beverly Kaye. It’s been a transformative time for me both personally and professionally as I’ve had the opportunity to travel the world, talking with business leaders from all walks of life about their commitment to the development of their people. From China to Lithuania, from Brazil to Russia, from Muscatine to Washington DC, I’ve connected with thousands of managers who are working tirelessly to support the growth of their people—and those who want to learn to do it better. And I’ve …

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Career Development Begins with CARE

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Career development is among the most personal and intimate ways leaders interact with employees in the workplace. These conversations are the nexus of hopes, dreams, perceptions, and business realities. They are also a key driver of important outcomes like engagement, discretionary effort, innovation, quality, productivity and retention. Leaders who excel at career development know that navigating these conversations effectively requires CARE. But CARE involves more than mere concern and or even active attention to others. Genuine development today is characterized by an evolving set of expectations and requirements.  Leaders who CARE find ways to make sure that their efforts and …

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A Manager’s Guide to Navigating High-Stress Times

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Whether it’s a merger, an acquisition, a reorganization, downsizing, a new product launch or political turmoil, there will always be periods of time during which employees experience elevated levels of stress. And as much as we’d like to invoke the old ‘leave it at the door’ mentality, it simply isn’t realistic or viable given today’s workforce. During these high-stress periods, what leaders choose to do can have far-reaching effects beyond simply helping employees focus on the work at hand. Supporting others as they process anxiety creates a very human connection. It builds trust, elevates engagement, and inspires greater levels of …

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Become a Better Boss One Tip at a Time

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

‘Time’ is one of the most prevalent and pernicious of challenges managers face today. Whether related to engaging employees, driving strategy, communicating effectively or just getting through the daily deluge of email, one hears a common chorus of ‘I don’t have time’ in most organizations. And nowhere does this apply more than to a leader’s own development. Given multiple, competing and kaleidoscopic priorities, who has time to learn management skills? EVERYONE! Especially if my friend, Wally Bock, has his way. His new book, Become a Better Boss One Tip at a Time, provides busy leaders with a doable and durable …

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How Local Attention Can Solve The Global Retention Problem

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

I am willing to make a prediction. One of the items generating the lowest satisfaction scores on your company’s employee engagement survey is something like ‘greater opportunities for advancement.’  How many surveys and how much lost talent will it take for leaders to recognize the seriousness of this situation? Think about the time and resources dedicated to other dimensions of the business—processes, finances, operations, etc.—none of which are possible without people.  And yet every day, we let skilled, capable workers walk out the door, taking their knowledge and talents to the competition.  If equipment disappeared at this rate, there would …

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Want to Institutionalize Career Development? Look for (or Cultivate) these Cultural Markers

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Global field research over the past decade consistently leads to the same conclusion: The simple human act of helping people grow has become very complicated. Processes overshadow people. Deadlines trump genuine development. And a checklist mentality competes with creating authentic connections. But interviews with and input from thousands of leaders worldwide offer a different view of what’s needed to support genuine and sustainable career development. When asked specifically what helped them develop most powerfully, 8500+ leaders offered these observations. At its core, career development is all about conversation, commitment, opportunities, and culture. And organizations that understand this enjoy a range …

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Management by Talking Around

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

In the 1980s, MBWA was the rage. It involved the radical notion that leaders could drive better results by stepping out of their offices and engaging with employees and the work flow in a less formal, more impromptu fashion. “Management by walking around” changed the cadence of business — in large part through greater leadership involvement and presence. Fast forward three decades, and just “being there” has become table stakes. Now leaders must really leverage those moments with others, and the most natural and effective tool for accomplishing this is conversation. A quick Amazon search reveals that thousands of books …

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Give ‘Em Some Space (For Possibilities)

| Julie Giulioni | 6 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

A significant dimension of leadership is coaching… engaging in conversations that help others make the leap from where they are to where they want (or need) to be. Whether the focus is on correcting a performance problem, expanding capacity, improving relationships, or developing within one’s career, coaching is a powerful tool for supporting others as they grow, achieve, and realize their full potential. Whether you’ve been formally trained or have simply picked it up by watching others, you’ve likely learned about the ‘mechanics’ of coaching…. and that questions are the tools of the trade.  Effective coaches construct a conversation (or, …

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Career Development Begins with Care

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Have you ever noticed that the first four letters of the phrase “career development” spell “care”? Coincidence? I think not. Because, more than words on a page, care is at the very core of authentic and effective development. Unfortunately, care seems to be a casualty of today’s systematized, organized, schedule-driven world. When it comes to career development, managers follow the instructions that are handed down. Boxes are checked and forms are submitted. When compliance is high, the process is deemed a success. Yet everyone is surprised when employees continue to report low job satisfaction, waning engagement and a feeling of …

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Career Conversations: A Chemistry Experiment

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

In their recent HBR blog post, Judith and Richard Glaser explore the neurochemistry of conversation. They explain that: “When we face criticism, rejection or fear, when we feel marginalized or minimized, our bodies produce higher levels of cortisol, a hormone that shuts down the thinking center of our brain [… causing us to] become more reactive and sensitive.” They go on to explain that positive interactions and conversations also create a chemical reaction: “They spur the production of oxytocin, a feel-good hormone that elevates our ability to communicate, collaborate, and trust others by activating networks in our prefrontal cortex.” The …

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