Tag Archives: listening

“Not My Decision”: Constructive Responses to Workplace Decisions You Wouldn’t Have Made

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Last week, many Americans had a profound experience of what employees encounter routinely on the job: responding to a decision they don’t support but must still live with. In organizations worldwide, strategies are set, markets are selected, tactics are identified…and not everyone agrees with the direction. When confronted with these situations, it’s easy for employees to feel powerless and out of control. Yet no matter the issue or the organizational level (of those deciding or those following in the wake of the decision), what remains well within each individual’s control is how he or she responds. Employees who find the …

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Posted in Happiness Matters, Learning Matters
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Curiosity is the New Black

| Julie Giulioni | 4 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Are you looking for a skill that’s always in style, goes with anything and makes a bold statement wherever it goes? Look no further; simply consider curiosity. Depending upon whom you ask, curiosity is defined as a competency, skill, quality, or emotion. It’s the capacity to demonstrate keen interest, an inquisitiveness spirit, an eager drive to understand, and an appetite for experimentation. No matter how you define it, there’s a growing agreement that curiosity is a vital (and too frequently missing) ingredient in today’s workplace. There’s also agreement that it’s gaining attention and a prominent seat at the leadership table. …

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Listening 2.0: Making a Splash with Employees

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

I’ve opened a few recent workshops using electronic polling applications. (If you’re not familiar with the technology, it might be worth a look.) I asked a few questions to establish a base of understanding and interest, and using their cell phones, participants texted their answers. The responses were aggregated and displayed in real time; I then used the data to drive the rest of the session. The groups loved this approach and insisted it be incorporated into future workshops. I have to admit, the technology is pretty cool — but the groups’ positive reactions struck me as disproportionate to the …

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Posted in Leadership Matters
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Managers, Mentors, and a Lot More

| Julie Giulioni | 4 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Chip Bell and Marshall Goldsmith have just introduced another gem into the leadership development world. Managers as Mentors: Building Partnerships for Learning is now available everywhere books are sold. It’s a rich resource, filled with wisdom, perspective, and examples drawn from their impressive careers in the field. But while its focus is on mentoring, the book offers insights and information for anyone interested in learning, informal development, or engagement… in the workplace and well beyond. The authors’ emphasis on conversation in particular resonates for me… with themes that are near and dear to my heart! “Dialogues are interpersonal crucibles for …

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Posted in Career Matters, Leadership Matters
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Career Conversations: It’s All About Becoming Unbalanced

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Supporting employee development. Learning about others. Exploring options and possibilities for growth. What do all of these conversations have in common? To be effective, they require you to become completely unbalanced. I’m not suggesting developing vertigo or psychological problems… quite the opposite. What I am suggesting is a different – more effective – approach to talking with others. An effective career conversation is completely unbalanced in favor of the employee. If you do your job well, they will be doing 90% of the talking.  If you’re talking more than that, you’re likely taking on too much responsibility for their development …

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Posted in Career Matters, Leadership Matters, Learning Matters
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Talent Management Systems: Sometimes the Cure Makes the Patient Sicker

| Julie Giulioni | 4 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Well-intentioned talent management systems are frequently to blame for undermining the quality of career conversations. Development doesn’t occur on schedule, it happens a little bit every day, on the employee’s schedule, through intentional interactions and conversations.

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Posted in Career Matters, Leadership Matters, Learning Matters
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Careers, Conversation, and Curiosity

| Julie Giulioni | 5 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

There’s a lot of talk about conversation in business today – and everyone has a favorite.  Some like it ‘fierce’.  Others prefer ‘crucial’. But, we are particularly fond of the career conversation. After 30 years working with managers and employees alike, we are more convinced than ever that people don’t grow because of beautifully-completed forms, well-followed processes, gleaming checklists or annual IDP deadlines.  Instead, careers are developed one conversation at a time, over time.  So, at its core, career development is all about conversations – conversations that: Are regular, frequent and embedded in the flow of work Keep people focused, …

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Posted in Career Matters, Leadership Matters
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