March 5 is National Employee Appreciation Day – a time to celebrate your most precious resource, the people who toil day after day to build products, sell and deliver services, help customers, solve problems, and drive business results. While cards, flowers, muffins...
In today’s highly complex and fast-paced environment, leaders constantly navigate a wide margin of error. Given globalization, heightened competition, and ever-shrinking budgets and cycle times, the potential for leaders to make mistakes is great. Some leaders err by...
Engagement continues to be a big topic in leadership circles… and a bit of a mystery to many. We assign numbers to it. Chart it. Analyze it. Fret over it. All because we know how just how critical it is in business today – the key to individual satisfaction,...
The beginning of the new calendar year frequently corresponds with the start of a new performance period. As a result, managers and leaders everywhere are preparing for those annual conversations designed to establish the goals and objectives that employees will work...
Supervisors are the lynchpins in any organization. They are the link between management and the employees who build the products, deliver the services, and take care of the customers day-in and day-out. They are on the frontline, the leading (and sometimes bleeding)...