Soliciting and accepting feedback graciously are skills that distinguish successful and effective individuals. Yet many people have not had the benefit of learning these skills. Your employees are likely among them. In this excerpt from Help Them Grow or Let them Go, we provide you with great questions to help your employees get started on…
Employee engagement is consistently one of the most discussed and written-about leadership topics. And it will likely continue to be in the years to come — with good cause. Engagement has been positively correlated with employee retention, customer service/satisfaction, productivity, and profitability. But, have you ever wondered about all of the information that exists on…
March 5 is National Employee Appreciation Day – a time to celebrate your most precious resource, the people who toil day after day to build products, sell and deliver services, help customers, solve problems, and drive business results. While cards, flowers, muffins or Starbuck gift cards on Friday are a lovely gesture, what employees want…
Since Peter Senge coined the expression “learning organization” more than two decades ago, businesses around the world have aspired to leverage learning toward agility, transformation and long-term success. And most leaders will admit that they still struggle to make this dream a reality. But what if we reframe the conversation? What if we shift the…
Micromanager. It’s one of the least flattering labels one can be tagged with in business today. It connotes an unproductive level of involvement in the work and work products, excessive need for control, nit-pickiness, attention to unnecessary details and a generally unpleasant overall workplace experience. Nobody wants to be a called a micromanager. Question: But, what’s…
A friend who coaches a girls soccer team recently shared, that after a tough loss, one of her 13-year-old players said, “Well, you know coach, you either win or you learn.” Yeah! We really are coming to appreciate the value of failure and experiments that don’t go exactly as expected. But it’s not just mistakes…