Today’s Burning Leadership Question: Are You a Flame or an Ember?

| Julie Giulioni | 1 Comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Michael is a leader in a high-tech organization. He’s charismatic, affable, and the ideal networker due to his highly-social nature.  He gets along with nearly everyone and can lighten the mood of even the toughest meeting with his playfulness and sense of humor. Cara is a leader in the same organization. She’s lower-key and less likely to crack a joke. But she has a reputation for being fair and principled. Others know they can count on her for the straight scoop, even when it’s uncomfortable. Which leader leaves the best impression with others? Which would leave the best impression with …

Continue reading

Posted in Leadership Matters
Tagged , , , , , , , ,

Lessons in Stumbling and Set-Backs… from the Big Top

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

I recently attended a stage production of Circus 1903, a variety show featuring turn-of-the-century circus acts. The audience enjoyed heart-stopping performances from high-wire artists, aerialists, contortionists, and acrobats from around the world. (While this isn’t intended to be a review, I can highly recommend the show!) Each act was an impressive display of a lifetime (sometimes generations) of muscle and skill building. But the highlight for me had less to do with the strength of the human body and more with the strength of the human spirit. Despite the sophistication and stakes associated with the ‘tricks’, each performance went off …

Continue reading

Posted in Leadership Matters
Tagged , , , ,

And the Envelope Please…

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Few leaders are tested on as big a stage or under as bright a spotlight as Jordan Horowitz and Fred Berger, the producers of LaLa Land, who in a split-second decision, transferred their award to those who made Moonlight. How many of us could…. Graciously pass off a prestigious new contract we’d been awarded to a competitor after being told ‘it was a mistake’? or Generously and genuinely congratulate a colleague who received a job or promotion we were promised? Under these circumstances, it would be very challenging to rise above the personal disappointment and tap into our higher selves. But …

Continue reading

Posted in Leadership Matters
Tagged , , ,

The 10 Top Trust Terminators

| Julie Giulioni | 2 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Trust is nearly synonymous with leadership. And it’s big business. We buy books (from the selection of more than 80,000 about the topic on Amazon). We attend seminars. And we work diligently to cultivate it with employees, peers, supervisors, customers… heck, everyone we know.  But field research suggests that real and lasting trust may depend less on what we do… and more on what we don’t do. What our parents told us growing up is true: years of trustworthy behavior and trust-building efforts can unravel very easily… sometimes with just one act.  In fact, employees report that undermining trust is …

Continue reading

Posted in Leadership Matters
Tagged ,

Employee recognition: The KISS… method

| Julie Giulioni | 3 Comments Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Recognition may be among today’s most heavily researched leadership and supervision topics. And the results are consistently disturbing: According to studies by Badgeville research, 79% of those who quit their jobs cite lack of appreciation as the main reason. Wichita State University research reported that 81% of employees seldom or never received public praise, 76% seldom or never received written thanks from their managers, and 58% rarely or never received praise from their manager. Gallups’s global research finds that employees around the world consistently express dissatisfaction with feedback and recognition. Making these findings all the more disconcerting is additional research …

Continue reading

Posted in Happiness Matters, Leadership Matters
Tagged , ,

A Manager’s Guide to Navigating High-Stress Times

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Whether it’s a merger, an acquisition, a reorganization, downsizing, a new product launch or political turmoil, there will always be periods of time during which employees experience elevated levels of stress. And as much as we’d like to invoke the old ‘leave it at the door’ mentality, it simply isn’t realistic or viable given today’s workforce. During these high-stress periods, what leaders choose to do can have far-reaching effects beyond simply helping employees focus on the work at hand. Supporting others as they process anxiety creates a very human connection. It builds trust, elevates engagement, and inspires greater levels of …

Continue reading

Posted in Leadership Matters
Tagged , , , , , , , , ,

Become a Better Boss One Tip at a Time

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

‘Time’ is one of the most prevalent and pernicious of challenges managers face today. Whether related to engaging employees, driving strategy, communicating effectively or just getting through the daily deluge of email, one hears a common chorus of ‘I don’t have time’ in most organizations. And nowhere does this apply more than to a leader’s own development. Given multiple, competing and kaleidoscopic priorities, who has time to learn management skills? EVERYONE! Especially if my friend, Wally Bock, has his way. His new book, Become a Better Boss One Tip at a Time, provides busy leaders with a doable and durable …

Continue reading

Posted in Leadership Matters
Tagged , , , , , ,

How Local Attention Can Solve The Global Retention Problem

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

I am willing to make a prediction. One of the items generating the lowest satisfaction scores on your company’s employee engagement survey is something like ‘greater opportunities for advancement.’  How many surveys and how much lost talent will it take for leaders to recognize the seriousness of this situation? Think about the time and resources dedicated to other dimensions of the business—processes, finances, operations, etc.—none of which are possible without people.  And yet every day, we let skilled, capable workers walk out the door, taking their knowledge and talents to the competition.  If equipment disappeared at this rate, there would …

Continue reading

Posted in Leadership Matters
Tagged , , , , , , ,

Goal Setting Requires BUY-IN

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

The beginning of the new calendar year frequently corresponds with the start of a new performance period. As a result, managers and leaders everywhere are preparing for those annual conversations designed to establish the goals and objectives that employees will work toward for the next twelve months. Today, few managers make the overt mistakes that characterized goal-setting in the past. In 2017, leaders typically know better than to simply roll their own objectives down, assigning them to the next level via one-way communication. They appreciate the value of dialogue, clarity and even negotiation in some cases. Even still, many managers …

Continue reading

Posted in Leadership Matters
Tagged , , , , , , , , , , ,

Want to Institutionalize Career Development? Look for (or Cultivate) these Cultural Markers

| Julie Giulioni | Leave a comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Global field research over the past decade consistently leads to the same conclusion: The simple human act of helping people grow has become very complicated. Processes overshadow people. Deadlines trump genuine development. And a checklist mentality competes with creating authentic connections. But interviews with and input from thousands of leaders worldwide offer a different view of what’s needed to support genuine and sustainable career development. When asked specifically what helped them develop most powerfully, 8500+ leaders offered these observations. At its core, career development is all about conversation, commitment, opportunities, and culture. And organizations that understand this enjoy a range …

Continue reading

Posted in Career Matters
Tagged , , , , , , , , , , ,