“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She...
As the year draws to a close, I’m thrilled to be able to compile and share this month’s Leadership Development Carnival. In this ‘Best of 2023’ edition, you’ll be treated to the most impactful insights of 21 thought leaders as they offer their favorite articles from...
Despite high-profile examples of organizations requiring employees to return to the office, the reality is that plenty of leaders continue to find themselves in the position of managing employees who don’t routinely share the same working space. Many organizations...
‘Love’ is a word that only recently has crept into our workplace vocabulary. And it’s an appropriate addition! Sustainable satisfaction and success demand work that people love. In many ways, effective leadership is a profound expression of love – love of learning and...
It’s hard to believe that the first half of 2022 is now behind us. And the ’new normal’ we all have anticipated continues to morph as we face economic uncertainty, political divides, and a virus that continues to elude us. There’s never been a greater need for...
