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Symbolic Leadership: What Do You Stand For … or Where Do You Sit?
“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She...

Cultivate Coachability with these 5 Mindsets
The frustration was palpable within a group of leaders with whom I recently worked. They were in a tough spot. Competition was emerging from unexpected sources. Revenue was not tracking to meet expectations. The organization was responding with significant structural...

Contentment Just Might Be the New Promotion
Everywhere we turn—conferences, leadership forums, executive meetings—employee happiness (or the lack thereof) is a hot topic. And it makes sense. Research from BambooHR and others tells us employee happiness is at a historical low. The past few years—with all its...

Quiet Quashers: Unseen Change Resistance in the Workplace
“We're living in a time of unprecedented change.” If I had a dime for every time I heard that phrase over the past few years, I’d be a wealthy woman. But it’s undeniably true. Rapidly advancing technology, the proliferation of AI, shifting demographics, changing...

You May Be Surprised at What Employees Really Want
As the workplace and the workforce continue to morph, understanding what people are looking for in and from their work has taken on greater significance. When we understand interests and motivations, we’re able to offer an employee experience that generates...

Pre-solution: The Forgotten Step Before Resolutions Can Take Hold
As 2024 begins, it’s seductive to make declarations about how things (including ourselves) will be different in the coming year. Daily exercise Kind words to the crotchety co-worker No sugar The list goes on. The problem is that too frequently we jump to these...

Give Yourself and Others the Gift of Mentorship (This Holiday Season and All Year Long)
The talent development strategy of mentorship is getting a lot of attention these days. From books to boardrooms, everyone is trying to crack the code and tap its potential and power. Mentors have the ability to accelerate the growth of others through their generous...

December 2023 Leadership Development Carnival
As the year draws to a close, I’m thrilled to be able to compile and share this month’s Leadership Development Carnival. In this ‘Best of 2023’ edition, you’ll be treated to the most impactful insights of 21 thought leaders as they offer their favorite articles from...

Strategies to Become a Better Virtual or Hybrid Leader
Despite high-profile examples of organizations requiring employees to return to the office, the reality is that plenty of leaders continue to find themselves in the position of managing employees who don’t routinely share the same working space. Many organizations...