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Category: Leadership Matters

Symbolic leadership: What do you stand for … or where do you sit?

“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She outlined the many hiccups and problems they encountered, the way data dropped out of […]

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No Fair!

Nothing is fair in this world. You might as well get that straight right now. – Sue Monk Kidd, The Secret Life of Bees   Babies as young as 15 months grasp fairness, according to Jennifer Welsh in Live Science.  So does every employee in your organization. (And they may grasp unfairness with even greater clarity!) […]

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From Team Building to Team Bonding

How much does your organization spend each year to hire, train, support and bring together the right team? How much time is invested in off-sites, ropes courses, style profiles, and other events designed to build team cohesion and results? How happy are you with the outcome? Most organizations invest heavily in activities designed to build […]

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The Work of ColLABORation

Done well, collaboration looks effortless. It appears to be a fluid give-and-take, a hand-in-glove partnership among individuals who make it all look natural and easy. But these appearances belie the fact that ‘labor’ is at the center of collaboration… and that most collaboration is the result of very deliberate work and attention. Take Kym, a […]

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Giving Career Development a Fresh Focus

Career development is one of those supervisory responsibilities that frequently drops to the bottom of a manager’s to-do list. And it makes sense. Today’s managers are more time-pressed than ever before. Scary spans of control. Ever-escalating expectations. Demands to balance short-term and long-term results. Shadow work (think of how you currently act as your own […]

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Respect is Not A Given

Guest Post by Ritch K. Eich Continuing the theme of respect, I’m delighted to share this guest post by Ritch K. Eich author of “Truth, Trust + Tenacity: How Ordinary People Become Extraordinary Leaders” (2015); “Leadership Requires Extra Innings: Lessons on Leading from a Life in the Trenches” (2013); “Real Leaders Don’t Boss: Inspire, Motivate and […]

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