“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She...
Mindfulness continues to garner significant attention in business. And it makes sense. When companies like Google, Apple, McKinsey, Intel, and General Mills all focus in a particular direction, others will naturally follow—especially when research paints such a...
A significant dimension of leadership is coaching… engaging in conversations that help others make the leap from where they are to where they want (or need) to be. Whether the focus is on correcting a performance problem, expanding capacity, improving relationships,...
Mindfulness and meditation are quickly becoming mainstream in corporate America. The research is irrefutable that meditation contributes to positive outcomes along countless physical and mental health dimensions. And even the most traditional, conservative public and...
As 2013 draws to a close, it’s seductive to make declarations about how things (including ourselves) will be different in the coming year. Daily exercise Kind words to the crotchety co-worker No sugar The list goes on. The problem is that too frequently we jump to...
