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Articles : SmartBrief

My daughter recently reminded me of that old song, Love the One You’re With. If you’re not familiar, it’s got a great beat and a timely message to today’s leaders – one that should immediately be incorporated into their playlists – and playbooks. Organizations, leaders, managers, and the media have (understandably) been obsessed with the…

I’m coming up on the anniversary of my first international business trip back when I was a young(ish) professional. I was excited to be traveling to Paris with so many famous spots to visit… the Eiffel Tower, Arc de Triomphe, Champs Elyees. As you can imagine, these landmarks are captured in the photo albums; but…

Today’s remote and hybrid office offers organizations a range of ways to deploy staff and get work done. But flexible new arrangements also introduce complexity. What’s the impact on culture when huge numbers of employees are no longer co-located? What will the office of the future look like? How can communication remain clear and consistent…

Today’s hybrid and remote environments offer organizations a range of ways to deploy staff and get work done. But flexible new arrangements also introduce complexity. What’s the impact on culture when huge numbers of employees are no longer co-located? How can we handle the resentment of those who, because of their roles, cannot work elsewhere?…

Texas A&M University professor Anthony Klotz inspired considerable consternation and conversation when he introduced us to the term “great resignation” to describe his belief that, “When there’s uncertainty, people tend to stay put, so there are pent-up resignations that didn’t happen over the past year.” Since then, countless studies, articles and workplace experts have weighed in on all…

This time of transition between the restrictions imposed by the global pandemic and a return to business as usual (or as usual as it’s ever going to be) has been a renaissance for many organizations. It’s been an opportunity to reimagine core value propositions. To innovate. To leverage technology in new ways that serve customers…