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Articles : SmartBrief

Another extraordinary year has come to a close – and by all indications, we may be in for another one. Continued Covid concerns. Supply chain woes. Shallow labor pools for deep talent needs. Disruptive technology. Unusual climate events. Geopolitical concerns. It all points to another year (or perhaps future) in which uncertainty is the only…

Years ago, I worked with a colleague who had a knack – and reputation – for facilitating rich conversation, encouraging deep thinking, and supporting profound insights, progress, and development. Her secret weapon? Two words: ‘Say more.’ The first time I encountered (and benefited from) this simple prompt was during what I thought would be a…

My daughter recently reminded me of that old song, Love the One You’re With. If you’re not familiar, it’s got a great beat and a timely message to today’s leaders – one that should immediately be incorporated into their playlists – and playbooks. Organizations, leaders, managers, and the media have (understandably) been obsessed with the…

I’m coming up on the anniversary of my first international business trip back when I was a young(ish) professional. I was excited to be traveling to Paris with so many famous spots to visit… the Eiffel Tower, Arc de Triomphe, Champs Elyees. As you can imagine, these landmarks are captured in the photo albums; but…

Today’s remote and hybrid office offers organizations a range of ways to deploy staff and get work done. But flexible new arrangements also introduce complexity. What’s the impact on culture when huge numbers of employees are no longer co-located? What will the office of the future look like? How can communication remain clear and consistent…

Today’s hybrid and remote environments offer organizations a range of ways to deploy staff and get work done. But flexible new arrangements also introduce complexity. What’s the impact on culture when huge numbers of employees are no longer co-located? How can we handle the resentment of those who, because of their roles, cannot work elsewhere?…