As I led a recent session with regional executives within a global organization, the conversation turned to retention—or more accurately, attrition. The most senior leaders lamented their powerlessness over the dynamic facing them. They described a talent market that...
The annual performance appraisal might be among the most reviled of time-honored workplace traditions. And it makes sense. Managers must invest countless hours in a process that endeavors to boil a year’s worth of a human being’s contribution down to a series of check...
Recognition may be among today’s most heavily researched leadership and supervision topics. And the results are consistently disturbing: According to studies by Badgeville research, 79% of those who quit their jobs cite lack of appreciation as the main reason. Wichita...
Be honest. If you had a gas or water leak, you’d fix it. If an investment was draining your portfolio, you’d sell. So, why are so many smart leaders willing to accept “discretionary effort” as an inevitable feature of — and drain on — business today? Why do we allow...
