Have you noticed the recent trend toward “pop-up” establishments? Over the holidays, I shopped in pop-up stores and ate in pop-up restaurants, and so did many other people. It’s a phenomenon in which retailers, chefs or other entrepreneurs temporarily take...
Global field research over the past decade consistently leads to the same conclusion: The simple human act of helping people grow has become very complicated. Processes overshadow people. Deadlines trump genuine development. And a checklist mentality competes with...
