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Which Comes First?

In preparation for an upcoming executive education session, I conducted a quick pulse survey earlier this month. I wanted to understand whether the leaders attending my training believe that there is a difference in the importance of career development to their employees based upon their current level of performance. And they do. A Picture of […]

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Redefine Results by Redefining Career Development

Given repeated rounds of downsizing, reorganizing, right sizing, and all of the other ‘zings’ that have befallen organizations, it’s easy to scan the landscape and come to the conclusion that career development options have shrunk… that they are few and far between for most employees.  After all: Delayering has left already lean organizations with fewer […]

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Management by Talking Around

In the 1980s, MBWA was the rage. It involved the radical notion that leaders could drive better results by stepping out of their offices and engaging with employees and the work flow in a less formal, more impromptu fashion. “Management by walking around” changed the cadence of business — in large part through greater leadership […]

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Leadership Advice…for the Ages (ALL Ages)

What is it about the human experience that draws us to focus on our differences rather than our similarities? Does it come from our need to simplify the complexities of the world around us? Or is it a survival-based carryover from times when unfamiliar forces were synonymous with threats? Whatever the reason, for decades we’ve […]

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Give ‘Em Some Space (For Possibilities)

A significant dimension of leadership is coaching… engaging in conversations that help others make the leap from where they are to where they want (or need) to be. Whether the focus is on correcting a performance problem, expanding capacity, improving relationships, or developing within one’s career, coaching is a powerful tool for supporting others as […]

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Symbolic leadership: What do you stand for … or where do you sit?

“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She outlined the many hiccups and problems they encountered, the way data dropped out of […]

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