Blog
The 10 Top Trust Terminators
Trust is nearly synonymous with leadership. And it’s big business. We buy books (from the selection of more than 80,000 about the topic on Amazon). We attend seminars. And we work diligently to cultivate it with employees, peers, supervisors, customers… heck, everyone...
Employee recognition: The KISS… method
Recognition may be among today’s most heavily researched leadership and supervision topics. And the results are consistently disturbing: According to studies by Badgeville research, 79% of those who quit their jobs cite lack of appreciation as the main reason. Wichita...
A Manager’s Guide to Navigating High-Stress Times
Whether it’s a merger, an acquisition, a reorganization, downsizing, a new product launch or political turmoil, there will always be periods of time during which employees experience elevated levels of stress. And as much as we’d like to invoke the old ‘leave it at...
Become a Better Boss One Tip at a Time
‘Time’ is one of the most prevalent and pernicious of challenges managers face today. Whether related to engaging employees, driving strategy, communicating effectively or just getting through the daily deluge of email, one hears a common chorus of ‘I don’t have time’...
How Local Attention Can Solve The Global Retention Problem
I am willing to make a prediction. One of the items generating the lowest satisfaction scores on your company’s employee engagement survey is something like ‘greater opportunities for advancement.’ How many surveys and how much lost talent will it take for leaders to...
Goal Setting Requires BUY-IN
The beginning of the new calendar year frequently corresponds with the start of a new performance period. As a result, managers and leaders everywhere are preparing for those annual conversations designed to establish the goals and objectives that employees will work...
Want to Institutionalize Career Development? Look for (or Cultivate) these Cultural Markers
Global field research over the past decade consistently leads to the same conclusion: The simple human act of helping people grow has become very complicated. Processes overshadow people. Deadlines trump genuine development. And a checklist mentality competes with...
Log On to Listen
The changing nature of communication is a popular topic in professional journals and water-cooler conversations. The use of electronic media -- e-mail, texts, instant messaging, discussion boards, social media and more -- is applauded or vilified. But everyone agrees...
“Not My Decision”: Constructive Responses to Workplace Decisions You Wouldn’t Have Made
Last week, many Americans had a profound experience of what employees encounter routinely on the job: responding to a decision they don’t support but must still live with. In organizations worldwide, strategies are set, markets are selected, tactics are identified…and...