As Valentine’s Day approaches, love is in the air. And while this whole topic is highly charged in today’s workplace, there’s a brand of ‘love’ that’s not only appropriate but also necessary in our contemporary business environment—one that can drive engagement, job satisfaction, and bottom-line results.
Loop others in. Information is the lifeblood of productivity and achievement. And connections with others nourish employees, contributing to qualitative outcomes like happiness and quantitative outcomes like loyalty, retention and even customer satisfaction. So, find ways to loop others into what’s happening and facilitate relationships that deepen connections and commitment.
Offer the resources and support required for success. There is little that’s more demoralizing than trying to do good work and being thwarted by not having what’s necessary to make it happen. Ensure that people have the equipment and materials they need to succeed. Make training available so they have the necessary skills and knowledge. Remove roadblocks—systems, processes, rules, and limitations—that undermine employees’ ability to do their best work. Offer what’s necessary and then step back and see results follow.
Vary responsibilities. Variety is the spice of life… at work too. When possible and desirable on the part of employees, mix things up a bit. Allow people to explore different tasks, learn different skills, play in different sandboxes. The expanded perspective that becomes available as a result of these opportunities enriches one’s current role, opens doors to possible new roles, and keeps everyone fresh, engaged and growing.
Earn respect. Employees crave inspirational leadership. In research I conducted last year, people indicated that one of the things they want most at work is a supervisor who they can trust and respect. Be the leader your people need and want. Earn trust and respect through your day-to-day behavior, interactions, and decisions.
Want to capture the hearts and minds of those who work for you? Ditch the chocolates and offer this kind of authentic, genuine attention that individuals crave and need to perform optimally. What to drive remarkable results? All you need is this kind of LOVE.