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Month: May 2016

Give ‘Em Some Space (For Possibilities)

A significant dimension of leadership is coaching… engaging in conversations that help others make the leap from where they are to where they want (or need) to be. Whether the focus is on correcting a performance problem, expanding capacity, improving relationships, or developing within one’s career, coaching is a powerful tool for supporting others as…

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Symbolic leadership: What do you stand for … or where do you sit?

“Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She outlined the many hiccups and problems they encountered, the way data dropped out of…

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No Fair!

Nothing is fair in this world. You might as well get that straight right now. – Sue Monk Kidd, The Secret Life of Bees   Babies as young as 15 months grasp fairness, according to Jennifer Welsh in Live Science.  So does every employee in your organization. (And they may grasp unfairness with even greater clarity!)…

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