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Corpus credibility: The key ingredient for artificial intelligence in learning & development

Hallucinations. Context-free responses. Unknown sources. Disturbing dialogue.

Sounds like a scene from a bad movie about the ‘60’s… or a recent engagement with AI. Examples of strange exchanges and flat-out misinformation generated by ChatGPT and its various artificial intelligence cousins abound. At the same time, it’s becoming increasingly clear that this technology has implications for nearly every corner of the workplace, including learning and development.