Monthly Archives: June 2014

Ruining Recognition

| Julie Giulioni | 1 Comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

It’s hard to imagine that in the workplace something as constructive, positive, and uplifting as recognition could go wrong. After all, it’s free. And research consistently points to how effectively appreciation builds morale, engagement, and bottom-line results. But each and every day, well-meaning managers inadvertently ruin it. Last week I worked with two managers whose mindsets – while diametrically opposed – were each responsible for ruining recognition… but in very different ways. The first was a mid-level manager at a manufacturing and sales facility. He heads a large department charged with reducing costs, increasing output, and expanding sales. Staff is …

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Posted in Leadership Matters
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Plaques and platitudes can lead to paralysis

| Julie Giulioni | 1 Comment Share on Twitter  Share on LinkedIn  Share on Facebook  Share with Email

Walk down Mahogany Row in most corporate offices and you’ll be able to read a lot about what the organization stands for. You’ll likely see plaques that outline core values, posters that tout a commitment to the customer. Some examples: Guiding Principles • Mission • Leadership model • Philosophy • Vision • Code of conduct • Our commitment • Goals • Roadmap to results • Credo • Value proposition • Culture statement • Who we are • Our responsibility The work of Tom Peters and Bob Waterman three decades ago caused executives and leaders to take seriously the idea of using corporate values to intentionally drive culture. But in 2012, many organizations are …

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Posted in Happiness Matters, Leadership Matters
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